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Before you arrive
Helpful answers for planning a relaxed stay at Hotel Real Mercedes.
Does Hotel Real Mercedes have a pool?
Yes. The outdoor swimming pool is open year-round and is set within the hotel's garden.
Is breakfast served?
Yes. A complimentary light continental breakfast includes fruit, toast and warm beverages, with cooked options available on request.
What rooms can I book?
Choose from a Twin Room, Junior Suite, Standard Double Room or Budget Double Room. All have air conditioning, a private bathroom and free Wi-Fi.
Are pets allowed?
Pets are welcome on request. The nightly charge is 250 MXN for small breeds up to 15 kg and 350 MXN for larger breeds over 15 kg.
What are check-in and check-out times?
Check-in is from 3:00 PM to 6:00 PM and check-out is from 11:00 AM to 12:00 PM. Please share your arrival time in advance.
Is Wi-Fi free?
Yes. Free Wi-Fi is available in rooms and throughout the property.
Is parking available?
There is no on-site parking. Please contact reception for help with nearby options.
How far is the airport?
Manuel Crescencio Rejón International Airport is around 5 km from the hotel.